Business

Should Your Business Use A Call Center?

six-things-not-to-do-when-you-run-a-call-centre

Businesses use call centers for two main reasons; telemarketing and customer service. When used for telemarketing, call centers are an effective way to generate leads and answer product questions; and

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Business

How To Keep Your Customers Happy: 5 Tips For Entrepreneurs

Happy customers 6

Keeping your customers happy needs to be at the forefront of your mind. It doesn’t matter if you own a multinational corporation, or you’re a sole trader. Keeping your customers

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