If you’re in the travel business be it as a hospitality provider, an attraction owner, a booking site manager, a rental car agency or any other field connected to travel,
Businesses use call centers for two main reasons; telemarketing and customer service. When used for telemarketing, call centers are an effective way to generate leads and answer product questions; and
Keeping your customers happy needs to be at the forefront of your mind. It doesn’t matter if you own a multinational corporation, or you’re a sole trader. Keeping your customers
As a business owner, you know how important it is to provide top notch customer service, but are you aware of the best practices and how they can turn things
Having a large, engaged audience is the goal of any business.However, for many of us it can be one of the most difficult factors to incorporate into a cohesive strategy.