Customers: you can’t live without them. No matter what product or service you are offering, you won’t make any sales if your customers desert your business like the proverbial sinking
The value of creating a great first impression is something that all entrepreneurs should appreciate. However, gaining a positive response from potential customers won’t keep the business afloat; sales will.
Despite the digital world encroaching on nearly every aspect of our lives and taking up more of our time than ever, employee-customer interactions are still vital to sustained success in
If you’re in the travel business be it as a hospitality provider, an attraction owner, a booking site manager, a rental car agency or any other field connected to travel,
Businesses use call centers for two main reasons; telemarketing and customer service. When used for telemarketing, call centers are an effective way to generate leads and answer product questions; and
It’s fair to say that in the competitive retail world, the last thing any savvy entrepreneur wants to do is turn customers away. In fact, you’re going to want to
It’s amazing to think that it wasn’t all that long ago that having a website for your business was considered something of a luxury. A couple of decades ago websites
Rockstar Games has struck gold with Grand Theft Auto 5. Just this week it was announced that over 80 million copies have been sold worldwide, not counting games sold digitally.