If you’re in the travel business be it as a hospitality provider, an attraction owner, a booking site manager, a rental car agency or any other field connected to travel,
Businesses use call centers for two main reasons; telemarketing and customer service. When used for telemarketing, call centers are an effective way to generate leads and answer product questions; and
It’s fair to say that in the competitive retail world, the last thing any savvy entrepreneur wants to do is turn customers away. In fact, you’re going to want to
It’s amazing to think that it wasn’t all that long ago that having a website for your business was considered something of a luxury. A couple of decades ago websites
Rockstar Games has struck gold with Grand Theft Auto 5. Just this week it was announced that over 80 million copies have been sold worldwide, not counting games sold digitally.
When a customer feels they’ve had a negative experience with your online business, they are unlikely to return to it again, and they certainly won’t become a valuable brand ambassador
As we all know that the customer experience is considered as the most critical factors, and there are various techniques that adopted by the app developers for measuring customer experience
The rapid growth and expansion of e-Commerce is very real Thanks to the wide reaching spread and impact of the Internet, e-Commerce – the process of selling and buying products