Branding, Business

Devil In The Detail: The Little Touches That Will Set Your Business Apart

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What do you think the most successful marketing strategy for your small business is likely to be? You may think about direct mail – flyer drops, sponsorship of a local

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Business

Customer Service Mistakes Your Business Needs To Stop Making

Customer Service Mistakes Your Business Needs To Stop Making 11

Customers: you can’t live without them. No matter what product or service you are offering, you won’t make any sales if your customers desert your business like the proverbial sinking

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Business

Turning A Good First Impression Into A Converted Sale

Turning A Good First Impression Into A Converted Sale 7

The value of creating a great first impression is something that all entrepreneurs should appreciate. However, gaining a positive response from potential customers won’t keep the business afloat; sales will.

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Business, Tips

4 Tips to Improve Employee-Customer Interactions

10-examples-of-tremendous-business-leadership

Despite the digital world encroaching on nearly every aspect of our lives and taking up more of our time than ever, employee-customer interactions are still vital to sustained success in

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Business, Entrepreneur, Travel

Under the Radar but Still Highly Important

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If you’re in the travel business be it as a hospitality provider, an attraction owner, a booking site manager, a rental car agency or any other field connected to travel,

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Business

Should Your Business Use A Call Center?

six-things-not-to-do-when-you-run-a-call-centre

Businesses use call centers for two main reasons; telemarketing and customer service. When used for telemarketing, call centers are an effective way to generate leads and answer product questions; and

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Branding, Business

4 Retail Store Design Problems Guaranteed To Turn Customers Away

4 Retail Store Design Problems Guaranteed To Turn Customers Away 4

It’s fair to say that in the competitive retail world, the last thing any savvy entrepreneur wants to do is turn customers away. In fact, you’re going to want to

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Business, Tips, Web

Time To Take Your Website To The Next Level!

Time to take your website to teh next level - 5

It’s amazing to think that it wasn’t all that long ago that having a website for your business was considered something of a luxury. A couple of decades ago websites

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