Tech

Keeping It Old School – Retro Things Tech Won’t Replace

Keeping It Old School - Retro Things Tech Won't Replace 5

Over the past few years, it seems that tech has slowly been replacing many things in our day to day lives. For instance, no one really sends letters anymore these

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Business

Should Your Business Use A Call Center?

six-things-not-to-do-when-you-run-a-call-centre

Businesses use call centers for two main reasons; telemarketing and customer service. When used for telemarketing, call centers are an effective way to generate leads and answer product questions; and

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Business

Keeping Your CX Straightforward, And Why It’s So Important

Keeping Your CX Straightforward 3

When a customer feels they’ve had a negative experience with your online business, they are unlikely to return to it again, and they certainly won’t become a valuable brand ambassador

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