{"id":25459,"date":"2016-12-16T18:24:48","date_gmt":"2016-12-16T22:24:48","guid":{"rendered":"http:\/\/www.andysowards.com\/blog\/?p=25459"},"modified":"2016-12-16T18:24:48","modified_gmt":"2016-12-16T22:24:48","slug":"9-ways-to-make-customers-happy","status":"publish","type":"post","link":"https:\/\/www.andysowards.com\/blog\/2016\/9-ways-to-make-customers-happy\/","title":{"rendered":"9 Ways To Make Your Customers Happy [Infographic]"},"content":{"rendered":"

You know what\u2019s a lot of money? $83bn is a lot of money! And that\u2019s just how much American business is losing each year due to bad customer service.<\/p>\n

If you think that saving that $83bn by concentrating on \u2018good customer service\u2019 is a reasonable idea \u2013 imagine how much more money you could make if you dedicated yourself to excellent customer service. Nine out of ten customers say they would pay more for a better customer experience. And who are we to ignore the guy who\u2019s holding the wallet?<\/p>\n

Get that money back!<\/h3>\n

Of course, deciding to work towards excellence and actually transforming it into results are two different things. If you\u2019re hardworking, dedicated, but product-focused, you may not even know what good customer service truly means. If you believe your business flair is firmly backroom stuff, then you either need to expand your game \u2013 or expand your team. Because excellent customer service involves a major investment of time and effort. <\/p>\n

\"customer-service-stats-55-of-consumers-would-pay-more-for-a-better-service-experience\"<\/a>
\nCustomer Service Stats: 55% of Consumers Would Pay More for a Better Service Experience<\/em><\/p>\n

What makes it such an investment \u2013 and what makes it worthwhile \u2013 is that you are no longer dealing with objects, or nodes in a transaction network. You\u2019re dealing with real live people, and you\u2019re nurturing relationships. These valuable, intangible associations create a whole new dimension for your business. They open up a dialogue in which you can get to the heart of what your customers really want, and how they want it. They buy you some space in which you can experiment, and even \u2013 from time to time \u2013 fail. They prevent you from becoming just another listing on a price comparison site.<\/p>\n

A new infographic<\/a> from Headway Capital explores some straightforward, achievable methods of building these relationships, even if you don\u2019t believe that this area is your strong point. Get these under your belt, and you\u2019ll soon find that business takes on a new dimension, and your mind opens to ever-new ways to give your customers the human value they desire. And if that happens to lead to a significant upturn in revenue \u2013 well, it can\u2019t be bad at all.<\/p>\n

\"dv4-9-ways-to-make-your-customers-happy-edits\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

You know what\u2019s a lot of money? $83bn is a lot of money! And that\u2019s just how much American business is losing each year due to bad customer service. If<\/p>\n","protected":false},"author":1,"featured_media":25462,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[627],"tags":[5907,5891,3684,5130,4803,3864,988,5378,686,115],"yoast_head":"\n9 Ways To Make Your Customers Happy [Infographic]<\/title>\n<meta name=\"description\" content=\"You know what\u2019s a lot of money? $83bn is a lot of money! And that\u2019s just how much American business is losing each year due to bad customer service. 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