{"id":34649,"date":"2019-06-14T11:35:22","date_gmt":"2019-06-14T15:35:22","guid":{"rendered":"http:\/\/www.andysowards.com\/blog\/?p=34649"},"modified":"2023-04-13T15:38:31","modified_gmt":"2023-04-13T19:38:31","slug":"not-what-you-say-its-how-you-say-it","status":"publish","type":"post","link":"https:\/\/www.andysowards.com\/blog\/2019\/not-what-you-say-its-how-you-say-it\/","title":{"rendered":"It&#8217;s Not What You Say, It&#8217;s How You Say It"},"content":{"rendered":"<p>According to experts, communication has little to do with what you say. Indeed, your audience will pay very little attention to your words. Overall, your words will never convey more than 7% of your message, which means that your audience focuses on other elements. For marketers and business professionals who are trying to promote their profile online, it means that most of the time you\u2019ve spent calibrating your thoughts and looking for the best possible synonyms has been wasted. Admittedly, it\u2019s not to say that you\u2019re free of creating content without worrying about the way it might affect your audience.<\/p>\n<p>Here are some examples of how the way you say something can change its meaning:<\/p>\n<ul>\n<li><strong>&#8220;I love you.&#8221;<\/strong>\u00a0This can be a romantic declaration, a platonic expression of affection, or a sarcastic put-down. It all depends on the tone of voice and body language used.<\/li>\n<li><strong>&#8220;You&#8217;re wrong.&#8221;<\/strong>\u00a0This can be a simple statement of fact, a hurtful accusation, or a constructive criticism. It all depends on the context and the way it is said.<\/li>\n<li><strong>&#8220;I&#8217;m sorry.&#8221;<\/strong>\u00a0This can be an apology, a way of expressing regret, or a way of saying &#8220;I don&#8217;t care.&#8221; It all depends on the tone of voice and the body language used.<\/li>\n<\/ul>\n<p>It is important to be aware of the way you say things, as it can have a big impact on how your message is received. If you want to be sure that your message is received the way you intend it to be, take the time to choose your words carefully and to say them in a way that is respectful and considerate of the other person.<\/p>\n<p>But most people won\u2019t listen to the words you say. Instead, they will respond to the way you choose to deliver your message. You\u2019ve probably come across tactful communication tips that emphasize the best solution to get your message through without hurting other people\u2019s feelings. The principle applies to all types of communication. In the business environment, the frame you use to share information plays a crucial role in how your audience is going to interpret the message. In other words, staging the scene for your message is the first step of a successful communication strategy, whether you are writing a blog article about your latest product or hoping to raise your profile on a networking platform.<\/p>\n<h3>In a world of content, you need to bring structure<\/h3>\n<p><a href=\"https:\/\/www.jeffbullas.com\/use-3-act-structure-improve-your-content-marketing\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone size-full wp-image-34650 lazyload\" data-src=\"https:\/\/www.andysowards.com\/blog\/assets\/How-to-Use-the-3-Act-Structure-To-Improve-Your-Content-Marketing.jpg\" alt=\"How-to-Use-the-3-Act-Structure-To-Improve-Your-Content-Marketing\" width=\"600\" height=\"400\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/400;\" \/><\/a><br \/>\n<em>How to Use the 3-Act Structure To Improve Your Content Marketing<\/em><\/p>\n<p>In an age where there can be no profitable market position without a digital presence, you can\u2019t afford to carry on without a website. Your website not only provides an informative background about your services and products for your audience, but it is also an essential tool to build trust. Having the right products doesn\u2019t matter if your content is outdated. Indeed, unless you\u2019ve been living under a non-digital stone in the past few years, you\u2019ve probably heard of Search Engine Optimization \u2014 SEO for short. The main function of SEO is to ensure that search engines can access your website and index its content, which will make your business findable when users type relevant search terms. However, it would be foolish to assume that SEO activities only refers to your choice of keywords. Indeed, you need to <a href=\"https:\/\/www.andysowards.com\/blog\/2019\/look-seo-services-hiring\/\" target=\"_blank\" rel=\"noopener\">work closely with a specialist<\/a> to ensure that your content is structured meaningfully to enable crawling and understanding. As a result, your HTML structure and the page layout matter just as much as what you choose to write about. With the adequate SEO facilities in place, your content remains inaccessible, which makes it pointless.<\/p>\n<h3>Ready to create content, but what content do I need?<\/h3>\n<p>Many small businesses feel overwhelmed at the prospect of content creation. When it feels like you\u2019ve written a ton of blog articles that nobody has read, you can\u2019t help but wonder if it\u2019s really worth all the hassle. Why create content if nobody cares enough to read it? There\u2019s a crucial distinction you need to make here between the kind of information you want to share with your audience and the type of content you are using to do so. Ultimately, just because blog articles don\u2019t work, it doesn\u2019t mean that your content is worthless. On the contrary, it might be an indication that you need to spend more time developing an effective content marketing plan to figure out when is the best time to engage and what kind of content you should use. If you don\u2019t know how to approach your content plan, you should check out this free ultimate content marketing calendar for guidance. The bottom line is that you need to design a sharing plan that lets you reach your audience, both in terms of timing and content formats. After all, if blog posts are not successful, you can try to bring infographics, podcasts and case studies to better share your expertise.<\/p>\n<h3>You can write all you want; you can\u2019t fake expertise<\/h3>\n<p><a href=\"https:\/\/www.copyblogger.com\/space\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone size-large wp-image-34652 lazyload\" data-src=\"https:\/\/www.andysowards.com\/blog\/assets\/cant-fake-space-writing-content-1024x516.jpg\" alt=\"cant-fake-space-writing-content\" width=\"1024\" height=\"516\" data-srcset=\"https:\/\/www.andysowards.com\/blog\/assets\/cant-fake-space-writing-content-1024x516.jpg 1024w, https:\/\/www.andysowards.com\/blog\/assets\/cant-fake-space-writing-content-768x387.jpg 768w, https:\/\/www.andysowards.com\/blog\/assets\/cant-fake-space-writing-content.jpg 1400w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/516;\" \/><\/a><br \/>\n<em>Writers Can\u2019t Fake This<\/em><\/p>\n<p>If you want to attract potential buyers to your site and keep them there, your content is not going to be enough. It\u2019s your expertise people want to read. Unfortunately, if you are to sound like an expert, the best way to get there is to earn your expert status honestly. Ultimately, there is a ton of data available online. If your audience wants to know more about your specific industry, they can probably learn enough to write an essay just by spending the afternoon browsing Wikipedia. So can you too. If you want to get your message across, you need to speak from your personal experience, using examples from past cases. Being as real and authentic as you can is the fastest way to inject to your content shape and trustworthiness.<\/p>\n<h3>You make it hard for your audience to get your message<\/h3>\n<p>Did you know that 45% of online users give up registering online is the process is too complicated? What does it have to do with your message? When you publish your message on a website or via an application, you need to make sure that your visitors can interact smoothly with the platform. User experience refers to the way your visitors navigate and use the site or the app. If they are left confused, unable to decide where to click to go further or if they struggle to complete their actions, they are likely to give up and leave without ever getting to read your message. Poor UX experiences are frustrating and create unnecessary tensions. Not only do they stop people from interaction with your content, but they also promote the idea that you might not be a suitable interlocutor in the first place \u2013 because you make navigation impossible difficult for them.<\/p>\n<h3>Hi world &#8211; the nightmare of the online communication universe<\/h3>\n<p><a href=\"https:\/\/www.business.com\/articles\/pr-nightmares-what-you-can-learn-from-the-biggest-blunders\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone size-full wp-image-34651 lazyload\" data-src=\"https:\/\/www.andysowards.com\/blog\/assets\/pr-nightmares-what-you-can-learn-from-the-biggest-blunders.jpg\" alt=\"pr-nightmares-what-you-can-learn-from-the-biggest-blunders\" width=\"600\" height=\"511\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/511;\" \/><\/a><br \/>\n<em>PR Nightmares: What You Can Learn from the Biggest Blunders<\/em><\/p>\n<p>Even though we send professional emails every day, we are not educated in the art of email communication. More often than not, the worry in writing an email is to ensure that it displays all the relevant facts. As a result, it\u2019s not uncommon for <a href=\"https:\/\/www.psychologytoday.com\/us\/blog\/threat-management\/201311\/dont-type-me-email-and-emotions\" target=\"_blank\" rel=\"noopener\">professionals to send accidentally unpleasant emails<\/a>. Ultimately, just because you type it with a specific tone in mind doesn\u2019t mean the recipient will read it as you meant it. The absence of visual context and voice can make it difficult for people to know how to interpret online communication. It can be helpful to consider the different ways in which a person could interpret your message and adjust accordingly.<\/p>\n<h3>The funky professional selfie content is never a good look<\/h3>\n<p>Selfies are not just a trend; they\u2019ve become a whole new culture. You can turn on your favorite social media app without stumbling across dozens of selfies of friends, relatives, and people you don\u2019t even know. Nailing your selfies has become just a phenomenon that you can find helpful resources all over the Internet to <a href=\"https:\/\/www.allure.com\/story\/how-to-take-good-selfies\" target=\"_blank\" rel=\"noopener\">help you to take good selfies<\/a>. As a consequence, more and more professionals have embraced the selfie culture. Networks such as LinkedIn and Twitter are filled with BTS self-portraits. Initially, the idea is to inject some personality to your message. But meaningless everyday selfies have become an excuse for self-gratification. This is me, looking dapper while enjoying a cup of coffee. This is me, your local expert in his overpriced car. Your selfies could be counterproductive.<\/p>\n<h3>Choosing your battles<\/h3>\n<p>It is difficult when you\u2019ve created new content and developed the appropriate format and structure for it to face complaints. More and more <a href=\"https:\/\/www.elitedaily.com\/life\/culture\/easily-offended-people\/987451\" target=\"_blank\" rel=\"noopener\">people get offended<\/a> on a daily basis. Sometimes, something you didn\u2019t even think was an issue causes a massive backlash. You can\u2019t always win. But sharing the why behind your content matters just as much as the way you distribute it.<\/p>\n<p>Your audience doesn\u2019t listen to you. People value the approach you use to deliver your content often more than the message itself. If you don\u2019t want to get lost in the process, your content strategy should include a delivery methodology.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to experts, communication has little to do with what you say. Indeed, your audience will pay very little attention to your words. Overall, your words will never convey more<\/p>\n","protected":false},"author":1,"featured_media":34652,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[109,5989,7232],"tags":[10389,956,5891,276,571,8886,663,686,2350,118,10388,6809,5892,7626,6862,10390,2409,719,1149,1035,5893,6347,115,272,1073,535,662,2207,549],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>It&#039;s Not What You Say, It&#039;s How You Say It<\/title>\n<meta name=\"description\" content=\"According to experts, communication has little to do with what you say. 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