{"id":42222,"date":"2021-08-19T13:14:28","date_gmt":"2021-08-19T17:14:28","guid":{"rendered":"https:\/\/www.andysowards.com\/blog\/?p=42222"},"modified":"2021-08-19T13:14:31","modified_gmt":"2021-08-19T17:14:31","slug":"how-to-appear-more-human-to-your-customers","status":"publish","type":"post","link":"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/","title":{"rendered":"How To Appear More Human To Your Customers"},"content":{"rendered":"\n<p>Your customers are so important to you, but with so much saturation of the current online market, it can be a challenge to get this message across. So many <a href=\"https:\/\/www.andysowards.com\/blog\/2021\/small-business-guide-5-simple-ways-to-increase-your-brand-awareness\/\" target=\"_blank\" rel=\"noreferrer noopener\">small businesses and sole traders want to know<\/a> how to come across as more human to their customers, but fall short at actually finding actionable answers to this burning question.<\/p>\n\n\n\n<p>In today\u2019s post, you will find practical, actionable ways to be more human in your interactions with your beloved customers.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Invest in personalized marketing.<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.entrepreneur.com\/article\/304966\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" width=\"700\" height=\"350\" data-src=\"https:\/\/www.andysowards.com\/blog\/assets\/Storytelling-For-Profit-How-These-Five-Brands-Do-It-Right.jpeg\" alt=\"\" class=\"wp-image-42226 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 700px; --smush-placeholder-aspect-ratio: 700\/350;\" \/><\/a><figcaption>Storytelling For Profit: How These Five Brands Do It Right<\/figcaption><\/figure>\n\n\n\n<p>Marketing is a huge industry worth hundreds of billions of dollars. We all know that we need a good marketing strategy to make our company work, but choosing the type of marketing your business needs requires careful research and much expertise.&nbsp;<\/p>\n\n\n\n<p>Personalized marketing, such as email marketing and <a href=\"https:\/\/mgage.com\/expertise\/retail\/\" target=\"_blank\" rel=\"noreferrer noopener\">retail SMS marketing<\/a>, humanizes your business by making your messages to your customers more heartfelt, thoughtful and personal. You can send thoughts and musings as part of your brand marketing; this helps your small business to come across as deeper and more complex than other, more faceless corporations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Include something unique in each order.<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.inc.com\/john-boitnott\/6-ways-to-help-your-product-stand-out-in-a-crowded-market.html\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" width=\"1024\" height=\"576\" data-src=\"https:\/\/www.andysowards.com\/blog\/assets\/6-Ways-to-Make-Your-Product-Stand-Out-in-a-Crowded-Market-1024x576.jpg\" alt=\"\" class=\"wp-image-42227 lazyload\" data-srcset=\"https:\/\/www.andysowards.com\/blog\/assets\/6-Ways-to-Make-Your-Product-Stand-Out-in-a-Crowded-Market-1024x576.jpg 1024w, https:\/\/www.andysowards.com\/blog\/assets\/6-Ways-to-Make-Your-Product-Stand-Out-in-a-Crowded-Market-768x432.jpg 768w, https:\/\/www.andysowards.com\/blog\/assets\/6-Ways-to-Make-Your-Product-Stand-Out-in-a-Crowded-Market-1536x864.jpg 1536w, https:\/\/www.andysowards.com\/blog\/assets\/6-Ways-to-Make-Your-Product-Stand-Out-in-a-Crowded-Market.jpg 1920w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/576;\" \/><\/a><figcaption>6 Ways to Make Your Product Stand Out in a Crowded Market<\/figcaption><\/figure>\n\n\n\n<p>If you run a small business that relies on loyal customers who choose to buy from you instead of large corps, you want to show your customers how grateful you are. Including something unique in each order can really bring across your gratitude and make the whole process of ordering from your company more personal for your customers.<\/p>\n\n\n\n<p>Unique items to include could be:<\/p>\n\n\n\n<ul><li>Little bags of sweets;<\/li><li>A handwritten note;<\/li><li>Wrapping your product in a unique cloth bag;<\/li><li>A business card with the person\u2019s name written on the back.<\/li><\/ul>\n\n\n\n<p>These easy little touches make a huge difference to the customer mindset. When they order a product from you, they know that it is being packed with care by someone who really loves what they do. Compare this to ordering from Amazon or a similar company, and you\u2019ll realize just how powerfully humanizing these little additions can be.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Provide a backstory to your company.<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/sujanpatel.com\/marketing\/7-companies-killing-brand-driven-storytelling\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" width=\"1020\" height=\"416\" data-src=\"https:\/\/www.andysowards.com\/blog\/assets\/12-Companies-That-Are-Killing-It-With-Brand-Driven-Storytelling.png\" alt=\"\" class=\"wp-image-42225 lazyload\" data-srcset=\"https:\/\/www.andysowards.com\/blog\/assets\/12-Companies-That-Are-Killing-It-With-Brand-Driven-Storytelling.png 1020w, https:\/\/www.andysowards.com\/blog\/assets\/12-Companies-That-Are-Killing-It-With-Brand-Driven-Storytelling-768x313.png 768w\" data-sizes=\"(max-width: 1020px) 100vw, 1020px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1020px; --smush-placeholder-aspect-ratio: 1020\/416;\" \/><\/a><figcaption>12 Companies That Are Killing It With Brand-Driven Storytelling<\/figcaption><\/figure>\n\n\n\n<p>In this day and age, most people want to support businesses that offer something good to the world. Give your customers a reason to emotionally invest in your business, and they will. It\u2019s as simple as that.&nbsp;<\/p>\n\n\n\n<p>Running a small business that you built from the ground up is bound to give you some <a href=\"https:\/\/www.inc.com\/adam-heitzman\/8-wacky-entrepreneur-stories-to-inspire-your-own-business-success.html\" target=\"_blank\" rel=\"noreferrer noopener\">great stories to tell<\/a>. So, tell them! Your backstory as a company, including how it was founded, where the idea began, your journey to success and your plans for the company\u2019s future are all bound to give your customers one crucial thing: emotional investment.<\/p>\n\n\n\n<p>You should make this backstory a page on your company website, as well as publishing it on social media, for example in an Instagram highlight reel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Final Thoughts<\/h3>\n\n\n\n<p>Softening your business and making it more human is a big challenge in the world of online marketing, but by using this guide, you\u2019ll be well on your way to garnering emotional investment from your customers!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your customers are so important to you, but with so much saturation of the current online market, it can be a challenge to get this message across. So many small<\/p>\n","protected":false},"author":1,"featured_media":42225,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[627,109,5695],"tags":[14608,5125,10426,14609,988,5076,14606,14607,6187,5892,3863,7626,10499,1374,1385,13418],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Appear More Human To Your Customers<\/title>\n<meta name=\"description\" content=\"Your customers are so important to you, but with so much saturation of the current online market, it can be a challenge to get this message across. So\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Appear More Human To Your Customers\" \/>\n<meta property=\"og:description\" content=\"Your customers are so important to you, but with so much saturation of the current online market, it can be a challenge to get this message across. So\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/\" \/>\n<meta property=\"og:site_name\" content=\"Daily Business Resources for Entrepreneurs, Web Designers, &amp; Creatives by Andy Sowards\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/facebook.com\/andysowardsfan\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-19T17:14:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-19T17:14:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.andysowards.com\/blog\/assets\/12-Companies-That-Are-Killing-It-With-Brand-Driven-Storytelling.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1020\" \/>\n\t<meta property=\"og:image:height\" content=\"416\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Andy Sowards\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@andysowards\" \/>\n<meta name=\"twitter:site\" content=\"@andysowards\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andy Sowards\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/\",\"url\":\"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/\",\"name\":\"How To Appear More Human To Your Customers\",\"isPartOf\":{\"@id\":\"https:\/\/www.andysowards.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.andysowards.com\/blog\/assets\/12-Companies-That-Are-Killing-It-With-Brand-Driven-Storytelling.png\",\"datePublished\":\"2021-08-19T17:14:28+00:00\",\"dateModified\":\"2021-08-19T17:14:31+00:00\",\"author\":{\"@id\":\"https:\/\/www.andysowards.com\/blog\/#\/schema\/person\/2e0f72bd7f6497fd883e2bd67d9f3415\"},\"description\":\"Your customers are so important to you, but with so much saturation of the current online market, it can be a challenge to get this message across. So\",\"breadcrumb\":{\"@id\":\"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/#primaryimage\",\"url\":\"https:\/\/www.andysowards.com\/blog\/assets\/12-Companies-That-Are-Killing-It-With-Brand-Driven-Storytelling.png\",\"contentUrl\":\"https:\/\/www.andysowards.com\/blog\/assets\/12-Companies-That-Are-Killing-It-With-Brand-Driven-Storytelling.png\",\"width\":1020,\"height\":416},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.andysowards.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How To Appear More Human To Your Customers\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.andysowards.com\/blog\/#website\",\"url\":\"https:\/\/www.andysowards.com\/blog\/\",\"name\":\"Daily Business Resources for Entrepreneurs, Web Designers, &amp; Creatives by Andy Sowards\",\"description\":\"Design Inspiration &amp; Business Resources for Creatives\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.andysowards.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.andysowards.com\/blog\/#\/schema\/person\/2e0f72bd7f6497fd883e2bd67d9f3415\",\"name\":\"Andy Sowards\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.andysowards.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/15f95b011563b5894883b22bd4b32d59?s=96&r=pg\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/15f95b011563b5894883b22bd4b32d59?s=96&r=pg\",\"caption\":\"Andy Sowards\"},\"description\":\"Im a professional Freelancer specializing in Web Developer, Design, Programming web applications. Im an Avid member of the Design\/Development community and a Serial Blogger. follow me on Twitter @AndySowards\",\"sameAs\":[\"https:\/\/www.andysowards.com\"],\"url\":\"https:\/\/www.andysowards.com\/blog\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How To Appear More Human To Your Customers","description":"Your customers are so important to you, but with so much saturation of the current online market, it can be a challenge to get this message across. So","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/","og_locale":"en_US","og_type":"article","og_title":"How To Appear More Human To Your Customers","og_description":"Your customers are so important to you, but with so much saturation of the current online market, it can be a challenge to get this message across. So","og_url":"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/","og_site_name":"Daily Business Resources for Entrepreneurs, Web Designers, &amp; Creatives by Andy Sowards","article_publisher":"http:\/\/facebook.com\/andysowardsfan","article_published_time":"2021-08-19T17:14:28+00:00","article_modified_time":"2021-08-19T17:14:31+00:00","og_image":[{"width":1020,"height":416,"url":"https:\/\/www.andysowards.com\/blog\/assets\/12-Companies-That-Are-Killing-It-With-Brand-Driven-Storytelling.png","type":"image\/png"}],"author":"Andy Sowards","twitter_card":"summary_large_image","twitter_creator":"@andysowards","twitter_site":"@andysowards","twitter_misc":{"Written by":"Andy Sowards","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/","url":"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/","name":"How To Appear More Human To Your Customers","isPartOf":{"@id":"https:\/\/www.andysowards.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/#primaryimage"},"image":{"@id":"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/#primaryimage"},"thumbnailUrl":"https:\/\/www.andysowards.com\/blog\/assets\/12-Companies-That-Are-Killing-It-With-Brand-Driven-Storytelling.png","datePublished":"2021-08-19T17:14:28+00:00","dateModified":"2021-08-19T17:14:31+00:00","author":{"@id":"https:\/\/www.andysowards.com\/blog\/#\/schema\/person\/2e0f72bd7f6497fd883e2bd67d9f3415"},"description":"Your customers are so important to you, but with so much saturation of the current online market, it can be a challenge to get this message across. So","breadcrumb":{"@id":"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/#primaryimage","url":"https:\/\/www.andysowards.com\/blog\/assets\/12-Companies-That-Are-Killing-It-With-Brand-Driven-Storytelling.png","contentUrl":"https:\/\/www.andysowards.com\/blog\/assets\/12-Companies-That-Are-Killing-It-With-Brand-Driven-Storytelling.png","width":1020,"height":416},{"@type":"BreadcrumbList","@id":"https:\/\/www.andysowards.com\/blog\/2021\/how-to-appear-more-human-to-your-customers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.andysowards.com\/blog\/"},{"@type":"ListItem","position":2,"name":"How To Appear More Human To Your Customers"}]},{"@type":"WebSite","@id":"https:\/\/www.andysowards.com\/blog\/#website","url":"https:\/\/www.andysowards.com\/blog\/","name":"Daily Business Resources for Entrepreneurs, Web Designers, &amp; Creatives by Andy Sowards","description":"Design Inspiration &amp; Business Resources for Creatives","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.andysowards.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.andysowards.com\/blog\/#\/schema\/person\/2e0f72bd7f6497fd883e2bd67d9f3415","name":"Andy Sowards","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.andysowards.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/15f95b011563b5894883b22bd4b32d59?s=96&r=pg","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/15f95b011563b5894883b22bd4b32d59?s=96&r=pg","caption":"Andy Sowards"},"description":"Im a professional Freelancer specializing in Web Developer, Design, Programming web applications. Im an Avid member of the Design\/Development community and a Serial Blogger. follow me on Twitter @AndySowards","sameAs":["https:\/\/www.andysowards.com"],"url":"https:\/\/www.andysowards.com\/blog\/author\/admin\/"}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.andysowards.com\/blog\/wp-json\/wp\/v2\/posts\/42222"}],"collection":[{"href":"https:\/\/www.andysowards.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.andysowards.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.andysowards.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.andysowards.com\/blog\/wp-json\/wp\/v2\/comments?post=42222"}],"version-history":[{"count":2,"href":"https:\/\/www.andysowards.com\/blog\/wp-json\/wp\/v2\/posts\/42222\/revisions"}],"predecessor-version":[{"id":42228,"href":"https:\/\/www.andysowards.com\/blog\/wp-json\/wp\/v2\/posts\/42222\/revisions\/42228"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.andysowards.com\/blog\/wp-json\/wp\/v2\/media\/42225"}],"wp:attachment":[{"href":"https:\/\/www.andysowards.com\/blog\/wp-json\/wp\/v2\/media?parent=42222"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.andysowards.com\/blog\/wp-json\/wp\/v2\/categories?post=42222"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.andysowards.com\/blog\/wp-json\/wp\/v2\/tags?post=42222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}