Business, Marketing

What Does ACD Mean in Call Center Lingo?

Call centers use a variety of different systems that integrate hardware and programming to enable call center agents to provide optimal service to callers. An ACD, short for “automatic call


Nerdy Daily Web Development and Design Links :: Web Development Nerdy Daily Links For 11/02/2008

So this has been a good productive weekend for me, getting some programming work done for clients AND getting startup stuff done as well! I hope you guys have gotten