Business, Marketing

What Does ACD Mean in Call Center Lingo?

Call centers use a variety of different systems that integrate hardware and programming to enable call center agents to provide optimal service to callers. An ACD, short for “automatic call

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Nerdy Daily Web Development and Design Links

AndySowards.com :: Web Development Nerdy Daily Links For 11/02/2008

So this has been a good productive weekend for me, getting some programming work done for clients AND getting startup stuff done as well! I hope you guys have gotten

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