Business, Marketing

What Does ACD Mean in Call Center Lingo?

Call centers use a variety of different systems that integrate hardware and programming to enable call center agents to provide optimal service to callers. An ACD, short for “automatic call


Nerdy Daily Web Development and Design Links :: Web Development Nerdy Daily Links For 09/26/2008

Flash Web Application Tools Ribbit Developer Platform Got a flash web app? add voice to your (Flash) web app with this Platform. (tags: design web mobile programming developer internet webdesign