Operations managers play a significant role in any company because of their independent oversight of employee supervision and productivity. As an operations manager or chief operations officer (COO), it is
Looking for apartments can be the worst. You have preferences and no apartment seems to meet all of them. Then you might find one that is close, and then it
A Project Management Professional (PMP) Certification is one of the most in-demand certifications in today’s business world. More and more employers are demanding for their employees to have this certification,
Call centers use a variety of different systems that integrate hardware and programming to enable call center agents to provide optimal service to callers. An ACD, short for “automatic call
For many entrepreneurs, things begin well. With a passion for their business idea, and probably one eye on the dollar, they begin to work for themselves with a clear head
As a leader, you’re in charge of making sure that your business is running as it should and that everything is delivered on time. Yet, you have even more responsibility
Customer relationship management (CRM) is much more than a software solution and when used properly it has the power to drive sales higher and empower your sales force to try
When we hear the word “relationship,” most of us automatically think of a romantic connection to someone else, but in reality, we have varying types of relationships in our lives.