When a customer feels they’ve had a negative experience with your online business, they are unlikely to return to it again, and they certainly won’t become a valuable brand ambassador
4 Effective Strategies for Handling Social Media Complaints
Social media is a double-edged sword. We love it because it gives everyone a platform and a voice, but it also enables bad news and bad press to travel farther,
Branding 101: Top Tips to Help SMEs Build an Effective Brand
Good branding is vital. It’s a method of representing your company in a way that encourages customers, investors and competitors and helps them to perceive your business as something of
Why Having A More Mobile Friendly Website Is A Must In 2017
At the dawn of this New Year, Google made an announcement that search queries on mobile phones surpassed those on desktop globally. For those constantly keeping an eye on Google’s
Tips For Choosing A Business Name
As a soon-to-be business owner, you have probably picked out your business name already. However, naming your business involves a lot more than giving it a catchy name. The name
Finding The Workspace That Works For Your Company
How do you find a workspace that works for your company? How do you find an office that’s the right size, encourages productivity and makes employees happy to come to
Here There Be Monsters! Online Agencies You Can’t Trust
Before we get started here’s a quick, useless piece of information. The phrase ‘here there be monsters’ originates from a time where there were parts of the world that had
Smart Tips To Get Your Freelance Career Off the Ground
Making the plunge and deciding to go freelance with your career is both exhilarating and terrifying. On one hand, you’ll be going on a journey that could lead just about