Despite the digital world encroaching on nearly every aspect of our lives and taking up more of our time than ever, employee-customer interactions are still vital to sustained success in
Should Your Business Use A Call Center?
Businesses use call centers for two main reasons; telemarketing and customer service. When used for telemarketing, call centers are an effective way to generate leads and answer product questions; and
The New Era of Business
Businesses have always been able to get away with a lot. Historically, the bigger the business, the more leeway they had to do things a normal person might consider ethically