Customer satisfaction and customer experience are not the same thing. Consider the case, in 2016, of a prominent chain of European gas stations hired a company to measure customer satisfaction
Personalize Your Marketing Without Creeping People Out
We now have the ability to personalize marketing messages more specifically than at any time in previous history — but should we? A study by the global management consulting firm
Dropshipping: Tips for Making Your Brand Stand Out
Success in dropshipping is particularly dependent on marketing compared to other forms of online retail. Though you do not need to manufacture your products or hold inventory, the challenging part
Four Tips That Will Help Your Business Grow
Most small businesses start with a belief in a new product or service that an entrepreneur thinks can satisfy a need or desire that people want fulfilled. Then the question
How to Increase Sales for your Retail Store
With any business, it’s important that you keep your profits high and your expenses low. If you work in retail then this usually involves buying products for a low price
Benefits of Putting Your Start-up Business in the Cloud
Start-up businesses are experiencing an exponential growth these last couples of years. According to GEM report, around 100 million start-ups are established every year, but 90 percent of them close
3 Ways Office Design Affects Your Business’s Bottom Line
Whether you realize it or not, people judge every aspect of your business. From your website, to your advertisements, to the interior design of your office, every part of a
The Unmistakable Benefit Of Excellent Client Service Setups
What, would you say, is the department of your business that you may need to place the most investment in, past periphery investments such as hiring an accountant for tax