In 2009, the New York Times reported on the ad war between Mac and PC as the world was treated to ads where Mac and PC politely chatted about their differences. Those days have faded as we’re seeing a rapidly even playing field between Mac and PC and their operating systems. The question of whether or not to use Window or rely on Mac is no longer a pressing issue with the advancement of cloud technology. Today’s consumers can focus more on their preference or budget when deciding which operating system is better for them. Here’s a look at how cloud computing impacts our choice in the debate over Windows vs. Mac.
Run your business in the cloud
It’s possible to run your entire business directly from the cloud without worrying over PC or Mac based programs and operating systems. Call centers can adopt cloud contact center systems for a scalable way to address customer service and keep agent productivity high. Record and store your calls for future analyzation, or use cloud tools to offer omnichannel support. Agents can log into emails and tickets while speaking to a customer over the phone to provide consistent and streamlined support.
Content marketing companies can use Google Docs and Word online for content needs, and systems like Asana for project management. Client presentations can also be done in the cloud with programs like Prezi.
Leveraging cloud-based apps
Cloud-Based Management for Cloud-Based Apps
Compatibility issues with software have long stoked the debate between Windows vs. Mac. In the past, users needed a system like Parallels to run Mac based programs on their Windows. Savvy computer users would also look for comparable alternatives to their favorite apps and hack their way to the perfect operating system.
Cloud-based apps have also leveled the playing field between Windows or Mac. Applications like Microsoft Word now offer online access to login and use their tools directly in the cloud. It no longer matters what type of operating system you’re running, as long as you’re relying on the cloud. Tools like Google Drive and Dropbox can store what you need when you need it, regardless of what system you’re using.
Security in the cloud
5 Ways to Keep Company Data Safe in the Cloud
Offline and online security has always been a concern for businesses looking to safeguard their machines, data and sensitive files. Macs were once thought to be shielded from the majority of malware attacks, but that’s changed as hackers develop new tools and level of sophistication in how they target victims. Moving your data to a third party security provider puts the focus on safety instead of on your PC or Mac’s latest security update. Your cloud security provider can stay on top of the latest in malware events, encryption technology and monitor around the clock usage of your data.
Automated backup service
We were once slaves to hard drives and overnight backup systems to keep our data secure. Mac simplified the process with programs like Time Machine that work in tandem with Time Capsule storage to help back-up and give the ability to restore your system. Windows offers a similar program to tap into a backup reserve and restore.
Both programs can help restore your data, but these types of programs aren’t specific to operating systems. A cloud-based backup system like Mozy can automatically backup your device throughout the day. If you face a system crash or need to quickly access missing files, you can pick and choose what you need to restore on the go. That makes it easy to access files whether you’re a Mac or PC user and suddenly need to switch computers while working in a new location.