Andy Sowards
Rockstar Games has struck gold with Grand Theft Auto 5. Just this week it was announced that over 80 million copies have been sold worldwide, not counting games sold digitally.
Keeping Your CX Straightforward, And Why It’s So Important
When a customer feels they’ve had a negative experience with your online business, they are unlikely to return to it again, and they certainly won’t become a valuable brand ambassador
How to Measure Customer Experience for Your Mobile Application?
Sohel Ather
As we all know that the customer experience is considered as the most critical factors, and there are various techniques that adopted by the app developers for measuring customer experience
Why Order Fulfillment Is Key To E-Commerce Growth And The Optimization Of Your Business
The rapid growth and expansion of e-Commerce is very real Thanks to the wide reaching spread and impact of the Internet, e-Commerce – the process of selling and buying products
3 Reasons Why Your Online Business Is Losing Customers
An online business poses a very unique and profitable business model. However, finding customers can be very tricky. Many online companies are stuck in a loop where they’re losing out
Using Big Data & The Internet Of Things (IoT) to Revolutionize Your Retail Business
Before the web, cookies, and tracking were common, getting a data set big enough to help you see the buying trends and shopping habits of your customers took a lot
Smart Strategies To Retain & Grow Customer Loyalty
Every business needs loyal customers. They are the ones that keep your business ticking over, recommending you to other potential clients and supporting you through the bad times. Obviously the
9 Ways To Make Your Customers Happy [Infographic]
You know what’s a lot of money? $83bn is a lot of money! And that’s just how much American business is losing each year due to bad customer service. If