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How To Use Call Center Data To Improve Your Company
Call centers or contact centers are important to companies because of many good reasons. Some of these benefits include enhancing company image, creating a stronger customer base, and resolving customers’
How Can Using Technology Help Us With Our Investment Goals
Technology is dynamic, affecting every part of our lives, ranging from entertainment and connecting with family and friends. These show that technology is all around us, but it is rare
4 Potential Benefits of Having a Toll Free 800 Phone Number for Your Business
Many companies, both big and small, have been employing the use of toll-free lines for decades. The reason for this is that it allows them to keep their costs low
Employee Handbook Policies To Ensure A Retail Business’s Success
Retail stores largely depend on the skills of their employees to increase their sales and a pleasant environment means creating a good brand in front of your customers! And the
Maintaining Communication with Your Customers During the COVID-19 Pandemic
This year communication has become more important than ever. At points, most of the population has been living in some level of lockdown, unable to visit friends and family, and
How Can Voice Analytics Benefit Businesses During the Pandemic?
COVID-19 has placed a strain on every business around the world, whether this is a loss of revenue from having to close doors, adapting procedures to allow social distancing and
How To Choose Software For Your Security Business
Along with the security problems caused by computer viruses, there are increasing numbers of sabotage attacks on businesses. Even security companies aren’t immune to such attacks. In addition to malware