You know what’s a lot of money? $83bn is a lot of money! And that’s just how much American business is losing each year due to bad customer service. If
Impressing Customers Can Be Easier Than You Think
As a business owner, you should be aware of the overbearing importance of impressing your customers. Really, this is something which your business needs to get right if it is
Niche Knowledge: How Specialised Services Can Improve Your Business
Take a look online and you’ll find thousands of websites and services that will help your business. Everything from SEO optimisation to tailor made software can be found on the
Your Business is Nothing Without Customers – Start Handling Them Better Today
Your business will never amount to anything if you don’t focus on your customers and what they need. Those customers are not obliged to buy from you or use your
Psst…Here’s How To Achieve 100% Customer Satisfaction!
We all strive for customer satisfaction with our business ventures. Ideally, we’d live in a world where our customers were always satisfied with our practices and continually used our services.
The Big 5: Assets That Will Drive Your Startup To Greater Success
As a new entrepreneur, you should know that maximizing your resources is the key to all business success. Failure to make those elements work harder will only make your task
How to Make Customers Feel Important to Create Loyalty
Less than one third of consumers say that they are loyal to a brand or company. Without loyalty, there is a great possibility that the consumer will switch to a
Listen Up Small Business Owners: Benefits of Using a Call Service
The owners of small and medium businesses need to try and keep a sharp watch on their expenses. However, they also need to take the necessary steps to help their








