The year is 2021. Technology has advanced, and the internet has become a great source of communication and information. If your phone were to lose internet connectivity, a standard response
How to Recover Call History and Other Data on iPhone
Losing your call history can be quite inconveniencing, especially if there is a business contact you did not save or need to know whose calls you missed and need to
10 Tech Tricks To Improve Communication With Customers
An essential ingredient of good customer service is open communication. Forgetting to answer emails or failing to answer phonecalls can often lead to mistrust from customers. This can damage your
What Should You Do When You Get Mysterious Phone Calls?
We’ve all been there. The cellphone or landline phone rings, and we pick up the phone, but the voice on the other end isn’t familiar. It’s someone claiming to be
Keeping It Old School – Retro Things Tech Won’t Replace
Over the past few years, it seems that tech has slowly been replacing many things in our day to day lives. For instance, no one really sends letters anymore these
Should Your Business Use A Call Center?
Businesses use call centers for two main reasons; telemarketing and customer service. When used for telemarketing, call centers are an effective way to generate leads and answer product questions; and
Keeping Your CX Straightforward, And Why It’s So Important
When a customer feels they’ve had a negative experience with your online business, they are unlikely to return to it again, and they certainly won’t become a valuable brand ambassador