Corporate social responsibility (CSR) is a term that describes a company’s efforts to give back to society in some way. This type of philanthropy may include donating money to nonprofits,
How to Use Social Media Effectively for Customer Service
In order for customer service to remain accessible and convenient, businesses must stay up to date and look to move the meter on the technology front. That’s because technology, with
Impact of Data Breaches on Your Small Business
We live in a digital world where the threat of cyber attacks is ever imminent. Experts warn that if small businesses don’t take the necessary steps to protect them against
Here There Be Monsters! Online Agencies You Can’t Trust
Before we get started here’s a quick, useless piece of information. The phrase ‘here there be monsters’ originates from a time where there were parts of the world that had
What Does Your Restroom Say About Your Business?
Of all the things we could discuss about your business, why on earth would we choose the restroom?! Well, there are a lot of hidden ways that your bathroom facilities
7 Reasons People Don’t Trust Your Website (and How To Fix) [INFOGRAPHIC]
You may well run a perfectly legitimate business and enjoy a good reputation with those customers that already know you, but when it comes to convincing new visitors to your
How Rockstar Companies Engage Their Customers
Image Source: Pexels There are numerous ways to engage customers, but they are only likely to reciprocate if a company provides something of obvious value to them. This goes way
A Few Things You Should Know To Excel At Reputation Management
Whether you sell products online or in a brick-and-mortar store, reputation is everything. The success of your business depends on how well you manage your reputation. It doesn’t matter if